Golf Club Wait Staff

US-FL-Bradenton
4 months ago
ID
2016-3241
# of Openings
5
Category
Hospitality

Responsibilities

Job Title:  Country Club Wait Staff

FLSA Status:  Non Exempt

EEO Category:  Service Workers

Department:  Country Club

Position Summary:  Sets dining areas, serves beverages and food to club members and guests according to IMG Academy Country Club rules of etiquette.

Position Responsibilities

  • Serves meals and beverages to Country Club members and guests according to standard operating procedures, working in a fine dining environment.
  • Provides excellent guest service to all members, guests and staff
  • Responsible for constant sanitation, organization, and proper food handling.
  • Maintains a safe, clean, organized, and stocked work area.
  • Communicates with food and beverage staff to ensure guest satisfaction.
  • Reports to work as scheduled, in uniform, and ready to be in position.
  • Does side work during non-busy hours.
  • Speaks to guests with enthusiasm at all times.
  • Develops relationships with guests.
  • Provides the highest level of service in accordance with our standards.
  • Observes diners to respond to any additional requests and to determine when meal has been completed.
  • Clears and resets tables/work areas at conclusion of each course or end of shift.
  • Preparing the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
  • Performing basic cleaning tasks as needed or directed by supervisor
  • Assisting with special events as necessary
  • Ability to help in others areas of the department as directed by supervisor
  • Adhering to all company policies, procedures and business ethic codes
  • Other duties as assigned

Qualifications

Knowledge, Skills and Ability 

  •  High school graduate or equivalent
  • Cheerful and helpful attitude with Country Club members, students, guests and staff
  • Ability to cross-train and work in other areas of the academy
  • Must be able to meet any “Food Handlers” license/card training exam (where applicable based on city/county requirement)
  • Must be a minimum of 18 years of age.
  • Must be able to wait on large groups at one time.
  • Must be able to carry tray in one hand and be able to serve beverages with the other hand.
  • Must have outgoing and friendly personality and willingness to be patient and courteous with members/guests and other co-workers.
  • Should be familiar with alcoholic and non-alcoholic beverages.
  • Desire to work collaboratively with colleagues
  • Excellent written and verbal communication skills

 

Preferred Skills

  • 1+ year experience in a “full service dining” environment.
  • Bilingual

 

Physical Demands and Work Environment

  • Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
  • Must be able to be on your feet for entire shift from 4 to 8 hours.
  •  Must be able to carry dining chairs and tables weighing approximately 40 pounds.
  • Must be able to carry tray with 6 meals on it weighing approximately 30 pounds.
  • Ability to work flexible hours to include nights, weekends and holidays is required

 

Background Requirements

  • Requires a background check upon offer
  • Requires a drug check upon offer

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