Group & Team Sales Coordinator

2 months ago
# of Openings


IMG Academy is dedicated to developing the next generation of leaders, champions and influencers.  We believe that each day is an opportunity to achieve dreams and inspire greatness.  As part of the IMG family, we prepare our student-athletes to succeed, taking on life with confidence and preparedness.  Through our integration of elite academics, athletics and character development, our student-athletes are prepared to rise up to their full potential – whether that’s on the field, in the classroom or in life.


We are seeking individuals who align with our core values:


  • Passionate Soul:  Love what you do
  • Open Mind:  Never stop learning and growing
  • Champions Spirit:  Strive for greatness
  • Helpful Heart:  Lift up those around you
  • Absolute Integrity:  Always do the right thing


Job Title:  Group & Team Sales Coordinator

FLSA Status:  Non Exempt

Department: Outreach


Position Summary:  Responsible for working with the Group & Team Sales Manager, Sport Departments, Outreach Office, Operations, Business Development and customers to coordinate group & team outreach efforts and provide general support to all sales operations.  Duties include sales, account management, sales operational support and project based work for the achievement of revenue generation, and long-term goals in line with IMG Performance/Academy’s vision and values.  This includes the generation of new business, retention of existing business and developing new product and service offerings as campus and facilities grow. This individual will work primarily with the outreach, marketing, sports and business development departments.


Position Responsibilities

  • Achieve sales targets as set by the Director of Outreach
  • Create and maintain accurate team and group business pipeline for a minimum of the next 24 months
  • Facilitate internal communication between Group & Team Sales Manager, Outreach Director, Accounting, Sport Directors and customers by streamlining processes and working collectively to reach sales goals
  • Assist in verifying and tracking team, group, corporate/educational contracts from distribution through fulfillment
  • Responsible for the communication of financial status in collaboration with the Group & Team Sales Manager to the customer, from booking date through reservation
  • Develop and implement procedures to ensure group & team business sales and reconciliation processes are successfully achieved
  • Expertise in Sales Software (Microsoft CRM); ability to use software to its maximum capability including but not limited to producing reports, data entry, data integrity and data qualification
  • Complete any projects assigned by the Group & Team Sales Manager and Outreach Director including weekly and monthly reports, data entry, prospect mailings, generation of sales tools, and other outreach functions
  • Prospecting teams and organizations from around the world to use IMG Academy’s facilities
  • Working with organizations to relocate certification programs and continuing education classes to IMG Academy
  • Generate awareness through direct phone sales, direct sales calls, tradeshows, networking groups, etc.
  • Under direction from Group & Team Sales Manager, negotiate contract specifics to achieve maximum profitability while attaining customer needs.
  • Demonstrate technical selling skills and product knowledge in all areas team and program outreach and execution
  • Demonstrate and deliver positive communication and knowledge of IMG Academy and its programs
  • Create efficiencies and best practices for outreach processes and procedures pertaining to team, group and camp sales
  • Maintain group & team business reporting (maintain and track group & team revenue, pipelines, contract status, deposit collection etc.)
  • Provide expertise and back up to the sport outreach team, offering a seamless transition to the outreach process whenever possible
  • Ensure all group, team, corporate/educational business logistical details are prepared and finalized prior to customer’s arrival
  • Assist in the operational delivery of hosting groups and teams on campus
  • Adhering to all company policies, procedures and business ethic codes
  • Other duties as assigned


Knowledge, Skills and Ability 

  • Bachelor’s Degree in Sports Management, Business, Marketing or related field or equivalent experience
  • 2+ years of sales experience, preferably group or team sales experience
  • Experience in dealing with vendors and operators in the travel industry
  • Excellent customer service skills
  • Experience with cold calling, following up on leads and generating pipelines
  • Strong decision making, negotiation and problem solving skills
  • Proficiency with MS Office and database creation/management
  • Experience with budgets and expense oversight
  • Familiar with legal documents
  • Ability to multi task in a fast-paced organization
  • Desire to work collaboratively with colleagues
  • Excellent written and verbal communication skills

Preferred Skills

  • Master’s degree in sports management, business or marketing
  • Experience in dealing with international clientele
  • Bilingual

Physical Demands and Work Environment

  • Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
  • Should be able to handle outdoor temperatures for a reasonable period of time.
  • Must be able to move around campus which includes gym, turf, fields, etc.
  • Ability to work flexible hours to include nights, weekends and holidays is required

Background Requirements

  • Requires a background check upon offer
  • Requires a drug screen upon offer

EEO Statement

EOE, Veterans & Disabled


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