• Sales & Catering Manager, Legacy Hotel at IMG Academy

    Job Locations US-FL-Bradenton
    Posted Date 1 week ago(5/18/2018 11:51 AM)
    # of Openings
  • Overview


    GENERAL SUMMARY:   Responsible for overseeing all aspects of the Sales and Marketing Department.  Sourcing ways to increase top line revenue and RevPAR for the hotel through a successful revenue management strategy.  Is a liaison between the IMG Academy Sales and Marketing team and the hotel.  To ensure a positively memorable experience is had by guests through exceptional quality and service.


    • Position is a member of the hotels Executive Committee.
    • Oversees all operations that pertain to the Sales and Marketing Department.
    • Focus is on overall guest service and product quality.
    • Is the driver of all hotel revenue and ensures all quarterly and annual revenues goals are achieved.
    • Develop sales action plans, forecasts and evaluates trends to modify strategies that will increase revenues.
    • Works with the IMG group sales team to ensure that booking decisions are made to maximize yield and profitability.
    • Is a liaison between the IMG Group Sales team and the hotel team, ensures that the hotel operations team has the necessary information to successfully execute each group and business account.
    • Serves as the contact person for all catered events on property from pre-event, during and post-event.
    • Cultivates relationships with local and regional groups/companies to create business travel or local negotiated accounts for the hotel.
    • Assist in the production of annual hotel business plan.
    • Develop and maintain departmental budget.
    • Lead hotels revenue strategy by ensuring all daily/weekly/monthly ADR’s and banquet pricing is up to date and accurate. Ensures for maximum yields by making real time adjustments as necessary.
    • Ensures that all hotel credit procedures are followed.
    • Cultivates a hotel culture that is both safe and secure.
    • Ensures that property maintains compliance with all local, state and federal laws and regulations.
    • Answer guest inquiries pertaining to hotel services, registration of guests and local area information
    • Knowledge of all rates, packages and special promotions.
    • Be familiar with all in house groups. Be aware of closed out and restricted dates.
    • Maintain confidentiality of guest and proprietary information, protecting company assets.
    • Handles guest challenges in a friendly and courteous manner
    • Answers all phone calls in a friendly and courteous manner.
    • Comply with all Legacy Hotel and IMG credit policies.
    • Handle requests for information, mail and messages in an efficient and courteous manner.
    • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
    • Maintain regular attendance in compliance with Legacy Hotel and IMG standards, as required by scheduling which will vary according to the needs of the hotel.
    • Establish and maintain good communications and team work with fellow employees and other departments within the hotel.
    • Have knowledge of and assist in emergency procedures as required.
    • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
    • Use proper two-way radio etiquette at all times when communicating with other employees.
    • Assist other departments when needed to ensure world class service to guests.
    • Adhering to all company policies, procedures and business ethic codes
    • Attend meetings as required by management.
    • Perform any other duties as requested by management.


    • Previous experience in hotel Sales and Marketing is required.
    • Hospitality degree preferred with at least 1 year of hotel sales and marketing experience OR 2 years hotel sales and marketing experience with 2 years hotel line level operations experience.
    • Strong computer skills including Microsoft Word, Excel & PowerPoint.
    • Opera PMS experience is a plus.
    • Ability to read and interpret business and statistical reports and make decisions based on prior experience/opinions.
    • Ability to use mathematical skills to prepare budgets and interpret financial information.
    • Ability to make decisions based on reports.
    • Flexible and long hours sometimes required.
    • Ability to lift and move objects weighing 40 lbs. or more
    • Ability to stand for durations of shift.
    • Must be able to convey information and ideas clearly.
    • Must maintain composure and objectivity while in stressful, high pressure situations.
    • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
    • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
    • Must be able to work with and understand financial information and data, and basic arithmetic functions.
    • Must have a positive attitude and have a team mindset.
    • Ability to assist when needed.
    • Ability to work all shifts, including weekends, evenings, and holidays.

    EEO Statement

    EOE, Veterans & Disabled


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