• Engineering Tech, Legacy Hotel at IMG Academy (Full-Time & Part-Time: Opening Fall 2018)

    Job Locations US-FL-Bradenton
    Posted Date 1 week ago(6/12/2018 2:38 PM)
    ID
    2018-4287
    # of Openings
    2
    Category
    Hospitality
  • Overview

    GENERAL SUMMARY:   Responsible for general maintenance and repairs in guest rooms, meeting space, restaurant, pool and common areas.  This includes guest rooms and public area entry-level preventative maintenance.  Maintain grounds of the hotel performing any combination of tasks. Ensures a positively memorable experience is had by guests through exceptional quality and service.

    Responsibilities

    • Focus is on overall guest service and product quality.
    • Cultivate a hotel culture that is both safe and secure.
    • Maintains the hotel pool and surrounding area, performs minor painting, plumbing, electrical wiring, HVAC functions and other related maintenance activities using hand tools.
    • Perform routine maintenance such as inspecting drives, motors, belts, checking fluid levels, replacing filters or doing other preventive maintenance actions.
    • Notify management concerning need for major repairs or additions to phone systems, lighting, heating or ventilation equipment.
    • Perform some repairs on mechanical, electrical, plumbing, kitchen and minor laundry equipment.
    • Respond to guest requests for service in a positive manner.
    • Keep records of all rooms and equipment that have been worked on.
    • Observe equipment and utility meter readings on a daily basis.
    • Stay accessible for Chief Engineer, Manager on Duty and all operating departments of the hotel.
    • Maintain files of Safety Data Sheets (SDS)
    • Follow safe work practices such as Lock Out Tag Out program.
    • Notify Chief Engineer of all equipment and supply needs.
    • Work closely with Housekeeping and Guest Services to ensure coordination of activities. May work with other managers/supervisors to coordinate activities of individual departments.
    • Answer guest inquiries pertaining to hotel services, registration of guests and local area information.
    • Maintain confidentiality of guest and proprietary information, protecting company assets.
    • Handles guest challenges in a friendly and courteous manner.
    • Answers all phone calls in a friendly and courteous manner.
    • Handle requests for information, mail and messages in an efficient and courteous manner.
    • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
    • Maintain regular attendance in compliance with Legacy Hotel and IMG standards, as required by scheduling which will vary according to the needs of the hotel.
    • Establish and maintain good communications and team work with fellow employees and other departments within the hotel.
    • Have knowledge of and assist in emergency procedures as required.
    • Assist other departments when needed to ensure world class service to guests.
    • Adhering to all company policies, procedures and business ethic codes
    • Attend meetings as required by management.
    • Perform any other duties as requested by management.

    Qualifications

    • Previous experience in hotel maintenance or commercial building is preferred.
    • Flexible and long hours sometimes required.
    • Ability to lift and move objects weighing 60 lbs. or more
    • Ability to stand for durations of shift.
    • Must be able to convey information and ideas clearly.
    • Must maintain composure and objectivity while in stressful, high pressure situations.
    • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
    • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
    • Must have a positive attitude and have a team mindset.
    • Ability to assist when needed.
    • Ability to work all shifts, including weekends, evenings, and holidays.

    EEO Statement

    EOE, Veterans & Disabled

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed