• Wellness Spa Desk Coordinator (FT & PT)

    Job Locations US-FL-Bradenton
    Posted Date 2 weeks ago(10/31/2018 2:01 PM)
    ID
    2018-4416
    # of Openings
    3
    Category
    Hospitality
  • Responsibilities

    Job Title:  Spa Desk Coordinator

    FLSA Status:  Non-Exempt

    Department:  Wellness Spa

    Position Summary:  Assist in all operations of all spa departments including daily operations, reception desk and retail boutique.

     

    Position Responsibilities

    • Complete guest requests in a timely and efficient manner
    • Demonstrate high degree of professionalism in communication, attitude and teamwork with guests, staff and management team while delivering the highest level of customer service.
    • Welcome guests upon arrival and provide courteous, professional service throughout.
    • Knowledge of spa product and treatment
    • Collaborate with supervisor regarding guest feedback
    • Practice safe work habits and uphold safety guidelines
    • Assist in operations of all spa departments as required; daily operations, reception desk, retail boutique
    • Demonstrates proper etiquette when communicating in person, on phone and e-mail.
    • Coordinate and participate in the stocking, facing and overall maintenance of salon retail area
    • Demonstrates high level of quality work, attendance and appearance.

    Qualifications

    Knowledge, Skills and Ability 

    • Associates degree or equivalent experience
    • Comprehensive understanding and working knowledge of hair and spa services
    • Excellent guest service skills
    • Excellent organizational and multi-tasking skills
    • Demonstrated problem solving skills and good judgment
    • Dependable, honest and exhibit a high degree of integrity
    • Needs to be flexible to respond to change in task/responsibilities
    • Ability to maintain confidential information
    • Willingness and desire to work in a team environment with limited supervision
    • Be well-groomed, well presented, courteous, and welcoming commensurate with 5-Star hotel/resort business
    • Computer skills with the ability to learn new programs

    Preferred Skills

    • Bilingual
    • Salon and/or skincare experience

     

    Physical Demands and Work Environment

    • Ability to lift, move, push and pull equipment, furniture, etc in excess of 40 lbs
    • Ability to bend, stretch, twist, climb, stoop, kneel or reach with body, arms and/or legs.
    • The department will require weekend and evening work.
    • Ability to work in a salon/spa environment

     

    Background Requirements

    • Requires a background check upon offer
    • Requires a drug check upon offer

    EEO Statement

    EOE, Veterans & Disabled

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