• Wellness Spa Desk Coordinator (FT & PT)

    Job Locations US-FL-Bradenton
    Posted Date 16 hours ago(1/22/2019 11:48 AM)
    ID
    2018-4416
    # of Openings
    3
    Category
    Hospitality
  • Overview

    Want to love what you do in an environment that values learning and growth alongside other high performing individuals? If you answered yes, IMG Academy is hiring.

    Our unique campus is dedicated to developing the next generation of leaders, champions and influencers.  We believe that each day is an opportunity to achieve dreams and inspire greatness.  As part of the IMG Family, we prepare our student-athletes to succeed, taking on life with confidence and preparedness.  Through our integration of elite academics, athletics and character development, our student-athletes are prepared to rise up to their full potential – whether that’s on the field, in the classroom or in life.

     

    We are seeking curious, caring individuals who align with our core valued:

    • Passionate Soul: Love what you do
    • Open Mind: Never stop learning and growing
    • Champions Spirit: Strive for greatness
    • Helpful Heart: Lift up those around you
    • Absolute Integrity: Always do the right thing

    Responsibilities

    Job Title:  Spa Desk Coordinator

    FLSA Status:  Non-Exempt

    Department:  Wellness Spa

    Position Summary:  Assist in all operations of all spa departments including daily operations, reception desk and retail boutique.

     

    Position Responsibilities

    • Complete guest requests in a timely and efficient manner
    • Demonstrate high degree of professionalism in communication, attitude and teamwork with guests, staff and management team while delivering the highest level of customer service.
    • Welcome guests upon arrival and provide courteous, professional service throughout.
    • Knowledge of spa product and treatment
    • Collaborate with supervisor regarding guest feedback
    • Practice safe work habits and uphold safety guidelines
    • Assist in operations of all spa departments as required; daily operations, reception desk, retail boutique
    • Demonstrates proper etiquette when communicating in person, on phone and e-mail.
    • Coordinate and participate in the stocking, facing and overall maintenance of salon retail area
    • Demonstrates high level of quality work, attendance and appearance.

    Qualifications

    Knowledge, Skills and Ability 

    • Associates degree or equivalent experience
    • Comprehensive understanding and working knowledge of hair and spa services
    • Excellent guest service skills
    • Excellent organizational and multi-tasking skills
    • Demonstrated problem solving skills and good judgment
    • Dependable, honest and exhibit a high degree of integrity
    • Needs to be flexible to respond to change in task/responsibilities
    • Ability to maintain confidential information
    • Willingness and desire to work in a team environment with limited supervision
    • Be well-groomed, well presented, courteous, and welcoming commensurate with 5-Star hotel/resort business
    • Computer skills with the ability to learn new programs

    Preferred Skills

    • Bilingual
    • Salon and/or skincare experience

    Physical Demands and Work Environment

    • Ability to lift, move, push and pull equipment, furniture, etc in excess of 40 lbs
    • Ability to bend, stretch, twist, climb, stoop, kneel or reach with body, arms and/or legs.
    • The department will require weekend and evening work.
    • Ability to work in a salon/spa environment

    Background Requirements

    • Requires a background check upon offer
    • Requires a drug check upon offer

    EEO Statement

    EOE, Veterans & Disabled

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